Description
Launching in early 2027. Register your interest by emailing PCDP@bpp.com and a member of the team will be in touch with further information once applications open.
Build the knowledge, practical skills and professional behaviours needed to succeed as a Mortgage Adviser. You’ll develop expertise in mortgage products, customer requirements and regulatory standards, helping customers make informed decisions while delivering excellent service.
Key facts
- Level: 3
- Duration: 18 months including End-Point Assessment
- Delivery: Online live learning with supported study
- Assessment: End-Point Assessment
- Professional qualification: LIBF Certificate in Mortgage Advice and Practice (CeMAP)
- Start dates: TBC
What you’ll be doing
- Supporting customers through the mortgage application journey
- Understanding customer circumstances and financial requirements
- Recommending suitable mortgage solutions
- Building confidence in customer conversations
- Applying industry regulations and compliance requirements
- Developing professional relationships and service excellence skills
What you’ll learn
- Mortgage products and lending principles
- Customer needs analysis
- Financial services regulation and compliance
- Quality service delivery
- Risk, governance and professional standards
- Problem solving and adaptability
- Communication and relationship management
- Teamwork and collaboration
- Systems, processes and operational excellence
Who it’s for
This programme is suitable for colleagues working in roles that mortgage-related customer support.
This programme is a good fit if you:
- Want to develop specialist knowledge within mortgage services
- Enjoy building relationships with customers
- Are interested in helping customers achieve their home ownership goals
- Want to achieve a recognised industry qualification
- Are looking to progress your career within financial services
- Have support from your line manager to commit to programme activities and workplace development.
What you’ll achieve
Alongside your apprenticeship, you’ll work towards:
- LIBF Certificate in Mortgage Advice and Practice (CeMAP)
- Level 3 Mortgage Adviser Apprenticeship Standard
Where this could lead
Continue your development through wider Financial Services and Leadership programmes, building on your mortgage expertise and customer advisory skills.
Why choose this programme?
This programme combines industry-recognised qualifications with practical workplace learning, helping you develop the technical knowledge, customer service skills and professional confidence needed to succeed as a Mortgage Adviser. You’ll be supported by specialist tutors, dedicated performance coaches and real workplace projects that allow you to apply your learning from day one.
Entry requirements
To apply for this programme, you must be employed in a relevant role and have either:
- Five GCSEs at grade 4/C or above (including English and Maths), or equivalent
- Relevant work experience
Not sure if this is right for you?
We’ll help you find the right fit.
PCDP@bpp.com