Description
Build the skills to keep businesses running smoothly and efficiently
Develop the knowledge, confidence and professional skills needed to deliver excellent administrative support, improve business processes and work effectively across teams and departments.
Key facts
- Level: 3
- Duration: 12 months learning, followed by end-point assessment
- Delivery: Online with supported learning
- Assessment: End-point assessment
- Start dates: Bi-Monthly
- Qualifications Earned: Level 3 Business Administrator Apprenticeship
Who it’s for
This programme is a good fit if you:
- Work in an administrative, operational or business support role
- Support colleagues, customers or stakeholders across the organisation
- Want to develop professional business and organisational skills
- Are interested in improving processes and ways of working
- Enjoy planning, organising and coordinating activities
- Want to build a strong foundation for future career progression
- Have support from your line manager to commit to 3 hours of weekly webinars and 3 hours of in-role development
What you’ll be doing
This is not theory. You’ll learn by doing.
- Delivering efficient administrative support
- Working with colleagues across different teams and business areas
- Supporting internal and external customers
- Managing information, records and business processes
- Identifying opportunities to improve efficiency and service delivery
- Solving problems and resolving issues as they arise
- Building evidence of your skills through workplace projects
What you’ll learn
You’ll build practical, in-demand skills you can use straight away:
- Business administration fundamentals
- Communication and stakeholder management
- Customer service excellence
- Organisation and time management
- Process improvement
- Problem-solving and decision-making
- Data and information management
- Project support and coordination
- IT and digital workplace skills
- Professional behaviours and business awareness
Where this could lead
Continue your development with opportunities such as:
Not sure if this is right for you?
We’ll help you find the right fit.
PCDP@bpp.com